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Asset Analysis

ChaseTek starts with a comprehensive audit of physical assets and vendor accounts to assure there are no cases of overspend.

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System Design

Based on the findings of our analysis and understanding of our partner goals, we develop customized solutions with transparent pricing.

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Vendor Management

We represent our partners through their negotiations, vendor relationships and project management to assure all service needs are met.

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Help Desk

We continue to provide support for our partners through ongoing technical support and customer service advocacy with vendors.

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ChaseTek, the trusted technology infrastructure management company.

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More about us

Who we are

We are a team of technology infrastructure experts with over a decade of systems improvement and management experience.

What we do

We monitor, analyse, procure, manage, and support in all phases of technology infrastructure such as voice, data, and hardware.

Why we do it

We’ve worked as suppliers and vendors in the past, and saw a better path to assure the infrastructure needs and service expectations of companies were met.

Where we do it

We service locations across the globe from our headquarters in Columbus, Ohio.

Our Capabilities

Help Desk & Support 90%
Procurement 95%
Inventory Management 100%
Expense Management (TEM) 90%
Project & Carrier Management 100%
Systems Management 95%
Client Advocacy 95%
Infrastructure Audits 100%
Systems Installation 90%

Testimonials

  • Personally, I couldn’t be more delighted with the services ChaseTek provides.  They have helped us through numerous support issues and managed to get them resolved quickly and professionally.  I can always count on them to reduce downtime and keep our business running.
    Hometown Urgent Care
  • Chasetek makes our lives easier, by facilitating communications with our provider, we can take a back seat and let Chasetek head up the service requests. From a customer support standpoint, they are unmatched. Always receive quick feedback and the communication is always respectful and professional. The most beneficial aspect from Chasetek in my mind is after the issues are found, the options are laid out for us to make a well-informed decision. I rely on Chasetek with all of my technology needs, and I suggest everyone else do the same.
    The Champion Companies
  • I have worked with ChaseTek since July of 2016 they are very professional and helpful with all their services. They were a big part in making our move to the new office such a success. Making sure that the phones and computers were all up and running for the first day at the new place. They have also been a big help if or when we have any questions or anything goes down they get the issue fixed right away.
    Powell Village Dental
  • I have been working with ChaseTek for the last five years and I am very pleased with their service and support.  They manage our multi-site VOIP service and telecommunications contracts.
    Hometown Urgent Care
  • ChaseTek made my job so much easier. After hours on phone and issues, ChaseTek took over. I could go back to my daily requirements of my own job. They were so kind and made sure I knew everything would be taken care of and no worries. I later checked back in a month and sure enough everything they stated they would help with was completed faster than expected.
    Royal Paper Stock
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company
    Licking County Aging Program
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company.
    Avon Local Schools
  • ChaseTek has been a great partner to work with, the work they do saves me time which allows me to focus on other tasks.  Their support team is great they are very responsive and great at taking care of contacting providers to get service or repair requests taken care of.  One call or email to ChaseTek support and I know my issue will be taken care.
    Fairfield Homes
  • Chasetek has been awesome!  They have assisted us with all our data and phone decisions from selection to installation to service.  Their staff is wonderful to work with and they are quick to respond to anything we need.
    Buckeye Fabric Finishing Co.
  • I can always count on ChaseTek to come through with any phone or internet issues our office may have, regardless of the location. They are great at figuring out any problem, and then giving a follow up of the situation. This is great customer service, and helps our remote employees feel comfortable with the resolution.
    Crow Creek Medical