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Asset Analysis

ChaseTek starts with a comprehensive audit of physical assets and vendor accounts to assure there are no cases of overspend.

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System Design

Based on the findings of our analysis and understanding of our partner goals, we develop customized solutions with transparent pricing.

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Vendor Management

We represent our partners through their negotiations, vendor relationships and project management to assure all service needs are met.

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Help Desk

We continue to provide support for our partners through ongoing technical support and customer service advocacy with vendors.

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ChaseTek, the trusted technology infrastructure management company.

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More about us

Who we are

We are a team of technology infrastructure experts with over a decade of systems improvement and management experience.

What we do

We monitor, analyse, procure, manage, and support in all phases of technology infrastructure such as voice, data, and hardware.

Why we do it

We’ve worked as suppliers and vendors in the past, and saw a better path to assure the infrastructure needs and service expectations of companies were met.

Where we do it

We service locations across the globe from our headquarters in Columbus, Ohio.

Our Capabilities

Help Desk & Support
Procurement
Inventory Management
Expense Management (TEM)
Project & Carrier Management
Systems Management
Client Advocacy
Infrastructure Audits
Systems Installation

Testimonials

  • Our relationship with ChaseTek started when they were able to get a T-1 circuit for a facility in a fairly remote area in Southeastern Ohio, where at that time nothing was available but metered and throttled satellite. There was not even any Verizon Wireless service available for many miles around. Just a red slash – no service. The T-1 carrier wanted a $36k buildout but ChaseTek got it done for a small fraction of that.
    Company Wrench
  • Chasetek makes our lives easier, by facilitating communications with our provider, we can take a back seat and let Chasetek head up the service requests. From a customer support standpoint, they are unmatched. Always receive quick feedback and the communication is always respectful and professional. The most beneficial aspect from Chasetek in my mind is after the issues are found, the options are laid out for us to make a well-informed decision. I rely on Chasetek with all of my technology needs, and I suggest everyone else do the same.
    The Champion Companies
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company
    Licking County Aging Program
  • Chasetek has been awesome!  They have assisted us with all our data and phone decisions from selection to installation to service.  Their staff is wonderful to work with and they are quick to respond to anything we need.
    Buckeye Fabric Finishing Co.
  • I just wanted to comment on the move of our IT department to ChaseTek a few years ago. As you know we had a very small IT department and had difficulty keeping up with changing technology.  With ChaseTek we are able to achieve a consistency in process and technology that we had previously been unable to obtain. ChaseTek did an amazing job of laying out details and options for phone and data solutions during a period of accelerated growth at our company. They were extremely thorough and continue to support our teams with expert knowledge.
    HER Realtors
  • ChaseTek made my job so much easier. After hours on phone and issues, ChaseTek took over. I could go back to my daily requirements of my own job. They were so kind and made sure I knew everything would be taken care of and no worries. I later checked back in a month and sure enough everything they stated they would help with was completed faster than expected.
    Royal Paper Stock

ChaseTek BBB Business Review