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Asset Analysis

ChaseTek starts with a comprehensive audit of physical assets and vendor accounts to assure there are no cases of overspend.

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System Design

Based on the findings of our analysis and understanding of our partner goals, we develop customized solutions with transparent pricing.

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Vendor Management

We represent our partners through their negotiations, vendor relationships and project management to assure all service needs are met.

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Help Desk

We continue to provide support for our partners through ongoing technical support and customer service advocacy with vendors.

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ChaseTek, the trusted technology infrastructure management company.

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More about us

Who we are

We are a team of technology infrastructure experts with over a decade of systems improvement and management experience.

What we do

We monitor, analyse, procure, manage, and support in all phases of technology infrastructure such as voice, data, and hardware.

Why we do it

We’ve worked as suppliers and vendors in the past, and saw a better path to assure the infrastructure needs and service expectations of companies were met.

Where we do it

We service locations across the globe from our headquarters in Columbus, Ohio.

Our Capabilities

Help Desk & Support
Procurement
Inventory Management
Expense Management (TEM)
Project & Carrier Management
Systems Management
Client Advocacy
Infrastructure Audits
Systems Installation

Testimonials

  • With ChaseTek by our side we switched our phone system to VOIP and dramatically increased our bandwidth for our students. They did a great job of explaining each step to us, while giving us different options. They also gave me 2 tickets to the Memorial Golf Tournament for Saturday, June 3rd.
    Avon Local Schools
  • Personally, I couldn’t be more delighted with the services ChaseTek provides.  They have helped us through numerous support issues and managed to get them resolved quickly and professionally.  I can always count on them to reduce downtime and keep our business running.
    Hometown Urgent Care
  • I have been working with ChaseTek for the last five years and I am very pleased with their service and support.  They manage our multi-site VOIP service and telecommunications contracts.
    Hometown Urgent Care
  • I can always count on ChaseTek to come through with any phone or internet issues our office may have, regardless of the location. They are great at figuring out any problem, and then giving a follow up of the situation. This is great customer service, and helps our remote employees feel comfortable with the resolution.
    Crow Creek Medical
  • I have worked with ChaseTek since July of 2016 they are very professional and helpful with all their services. They were a big part in making our move to the new office such a success. Making sure that the phones and computers were all up and running for the first day at the new place. They have also been a big help if or when we have any questions or anything goes down they get the issue fixed right away.
    Powell Village Dental
  • Chasetek makes our lives easier, by facilitating communications with our provider, we can take a back seat and let Chasetek head up the service requests. From a customer support standpoint, they are unmatched. Always receive quick feedback and the communication is always respectful and professional. The most beneficial aspect from Chasetek in my mind is after the issues are found, the options are laid out for us to make a well-informed decision. I rely on Chasetek with all of my technology needs, and I suggest everyone else do the same.
    The Champion Companies

ChaseTek BBB Business Review

 

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