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Asset Analysis

ChaseTek starts with a comprehensive audit of physical assets and vendor accounts to assure there are no cases of overspend.

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System Design

Based on the findings of our analysis and understanding of our partner goals, we develop customized solutions with transparent pricing.

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Vendor Management

We represent our partners through their negotiations, vendor relationships and project management to assure all service needs are met.

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Help Desk

We continue to provide support for our partners through ongoing technical support and customer service advocacy with vendors.

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ChaseTek, the trusted technology infrastructure management company.

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More about us

Who we are

We are a team of technology infrastructure experts with over a decade of systems improvement and management experience.

What we do

We monitor, analyse, procure, manage, and support in all phases of technology infrastructure such as voice, data, and hardware.

Why we do it

We’ve worked as suppliers and vendors in the past, and saw a better path to assure the infrastructure needs and service expectations of companies were met.

Where we do it

We service locations across the globe from our headquarters in Columbus, Ohio.

Our Capabilities

Help Desk & Support 90%
Procurement 95%
Inventory Management 100%
Expense Management (TEM) 90%
Project & Carrier Management 100%
Systems Management 95%
Client Advocacy 95%
Infrastructure Audits 100%
Systems Installation 90%

Testimonials

  • ChaseTek made my job so much easier. After hours on phone and issues, ChaseTek took over. I could go back to my daily requirements of my own job. They were so kind and made sure I knew everything would be taken care of and no worries. I later checked back in a month and sure enough everything they stated they would help with was completed faster than expected.
    Royal Paper Stock
  • Our relationship with ChaseTek started when they were able to get a T-1 circuit for a facility in a fairly remote area in Southeastern Ohio, where at that time nothing was available but metered and throttled satellite. There was not even any Verizon Wireless service available for many miles around. Just a red slash – no service. The T-1 carrier wanted a $36k buildout but ChaseTek got it done for a small fraction of that.
    Company Wrench
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company
    Licking County Aging Program
  • I have worked with ChaseTek since July of 2016 they are very professional and helpful with all their services. They were a big part in making our move to the new office such a success. Making sure that the phones and computers were all up and running for the first day at the new place. They have also been a big help if or when we have any questions or anything goes down they get the issue fixed right away.
    Powell Village Dental
  • I can always count on ChaseTek to come through with any phone or internet issues our office may have, regardless of the location. They are great at figuring out any problem, and then giving a follow up of the situation. This is great customer service, and helps our remote employees feel comfortable with the resolution.
    Crow Creek Medical
  • I have been working with ChaseTek for the last five years and I am very pleased with their service and support.  They manage our multi-site VOIP service and telecommunications contracts.
    Hometown Urgent Care
  • Chasetek makes our lives easier, by facilitating communications with our provider, we can take a back seat and let Chasetek head up the service requests. From a customer support standpoint, they are unmatched. Always receive quick feedback and the communication is always respectful and professional. The most beneficial aspect from Chasetek in my mind is after the issues are found, the options are laid out for us to make a well-informed decision. I rely on Chasetek with all of my technology needs, and I suggest everyone else do the same.
    The Champion Companies
  • With ChaseTek by our side we switched our phone system to VOIP and dramatically increased our bandwidth for our students. They did a great job of explaining each step to us, while giving us different options. They also gave me 2 tickets to the Memorial Golf Tournament for Saturday, June 3rd.
    Avon Local Schools
  • Every time I work with ChaseTek I feel like I’m getting white glove service, they take the headache away when it comes to dealing with various Telco’s. I feel confident knowing that they’ll exhaust every available option to find a solution to my problem, and will do so in a pleasant and attentive manner.
    W.W. Williams
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company.
    Avon Local Schools