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Asset Analysis

ChaseTek starts with a comprehensive audit of physical assets and vendor accounts to assure there are no cases of overspend.

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System Design

Based on the findings of our analysis and understanding of our partner goals, we develop customized solutions with transparent pricing.

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Vendor Management

We represent our partners through their negotiations, vendor relationships and project management to assure all service needs are met.

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Help Desk

We continue to provide support for our partners through ongoing technical support and customer service advocacy with vendors.

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ChaseTek, the trusted technology infrastructure management company.

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More about us

Who we are

We are a team of technology infrastructure experts with over a decade of systems improvement and management experience.

What we do

We monitor, analyse, procure, manage, and support in all phases of technology infrastructure such as voice, data, and hardware.

Why we do it

We’ve worked as suppliers and vendors in the past, and saw a better path to assure the infrastructure needs and service expectations of companies were met.

Where we do it

We service locations across the globe from our headquarters in Columbus, Ohio.

Our Capabilities

Help Desk & Support
Procurement
Inventory Management
Expense Management (TEM)
Project & Carrier Management
Systems Management
Client Advocacy
Infrastructure Audits
Systems Installation

Testimonials

  • Every time I work with ChaseTek I feel like I’m getting white glove service, they take the headache away when it comes to dealing with various Telco’s. I feel confident knowing that they’ll exhaust every available option to find a solution to my problem, and will do so in a pleasant and attentive manner.
    W.W. Williams
  • ChaseTek has been a great partner to work with, the work they do saves me time which allows me to focus on other tasks.  Their support team is great they are very responsive and great at taking care of contacting providers to get service or repair requests taken care of.  One call or email to ChaseTek support and I know my issue will be taken care.
    Fairfield Homes
  • I just wanted to comment on the move of our IT department to ChaseTek a few years ago. As you know we had a very small IT department and had difficulty keeping up with changing technology.  With ChaseTek we are able to achieve a consistency in process and technology that we had previously been unable to obtain. ChaseTek did an amazing job of laying out details and options for phone and data solutions during a period of accelerated growth at our company. They were extremely thorough and continue to support our teams with expert knowledge.
    HER Realtors
  • I have found the staff at ChaseTek to be very responsive to our needs in a timely manner. Whenever I have a problem, they are quick to troubleshoot it and submit a service ticket to Spectrum (you can use “our communications provider” here instead if you don’t want to mention Spectrum) to get the issue resolved. They have also helped me getting billing errors corrected quickly. It’s a great relief to know that I can turn my communication problems over to them so I can focus on other matters in my company
    Licking County Aging Program
  • I have been working with ChaseTek for the last five years and I am very pleased with their service and support.  They manage our multi-site VOIP service and telecommunications contracts.
    Hometown Urgent Care
  • With ChaseTek by our side we switched our phone system to VOIP and dramatically increased our bandwidth for our students. They did a great job of explaining each step to us, while giving us different options. They also gave me 2 tickets to the Memorial Golf Tournament for Saturday, June 3rd.
    Avon Local Schools

ChaseTek BBB Business Review